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Privacy Policy

Last updated: May 11, 2026 


This Privacy Policy explains how SKINSATION OC, INC (d/b/a SKINSATION OC) (“SKINSATION OC,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information obtained through our website, communications, and services.

SKINSATION OC is managed by JG Management, Inc.

Website: skinsation.com
Phone: (949) 216-0770
Medical Director: Dr. Lusanik Galustanian

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

  • Full name
  • Phone number
  • Email address
  • Date of birth
  • Appointment requests
  • Consultation and intake form information
  • Treatment interests
  • Messages sent through forms, SMS, email, phone calls, social media, or other communication channels
  • Photos submitted for treatment evaluation purposes

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Device identifiers
  • Browser type and operating system
  • Website usage activity
  • Pages viewed and links clicked
  • Approximate geographic location derived from IP address
  • Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and appointment requests
  • Schedule and manage appointments
  • Send appointment reminders and administrative communications
  • Provide treatment recommendations and follow up communications
  • Improve our website, services, and user experience
  • Personalize content and marketing communications
  • Process payments and transactions
  • Maintain medical and business records
  • Protect the security and integrity of our website and services
  • Comply with legal, regulatory, and licensing obligations

3. SMS & Messaging Communications

SMS Consent & Opt In

By providing your mobile number and submitting a form, booking an appointment, or communicating with us, you consent to receive SMS and MMS messages from SKINSATION OC related to:

  • Appointment confirmations and reminders
  • Scheduling updates
  • Treatment follow ups
  • Customer support responses
  • Promotional messages and offers if you opt in

Message frequency may vary.

Message and data rates may apply.

Consent is not a condition of purchase.

Opt Out & Assistance

To unsubscribe from SMS communications, reply STOP at any time.

For assistance, reply HELP or contact us at (949) 216-0770.

Wireless carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile number or SMS consent with third parties for their own marketing purposes.

4. Medical Information & HIPAA

Our website is intended for informational and inquiry purposes only. Please avoid submitting highly sensitive medical information through unsecured website forms unless specifically requested.

If you become a patient or client, certain medical or health related information may be protected under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.

Protected health information maintained by the Clinic is handled in accordance with applicable laws, professional obligations, and our internal privacy and security practices.

5. Cookies, Analytics & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate and improve website functionality
  • Understand visitor interactions
  • Analyze website traffic and performance
  • Deliver advertising and marketing content

Third party services such as analytics providers, advertising platforms, embedded content providers, and social media integrations may also collect information through cookies or similar technologies.

Their use of information is governed by their own privacy policies.

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Sharing of Information

We may share information with:

  • Service providers and vendors assisting with business operations
  • Payment processors and financing providers
  • Technology and software providers
  • Marketing and communication platforms
  • Legal, regulatory, or governmental authorities when required by law
  • Medical professionals or providers involved in your care when appropriate

We do not sell personal information for monetary compensation.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

By using our website and services, you acknowledge these inherent risks.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain business and medical records
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements and policies

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Your Choices & Rights

You may:

  • Opt out of SMS communications by replying STOP
  • Request updates or corrections to your information
  • Request limitation of certain communications
  • Manage cookies through browser settings

California residents may have additional rights described below.

10. Age Restriction

Our website and services are not intended for individuals under 18 years of age without appropriate parental or legal guardian consent where permitted by law.

We do not knowingly collect personal information from individuals under 18 without appropriate authorization.

11. California Privacy Notice (CCPA/CPRA)

This section applies to California residents under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”).

Categories of Information Collected

Depending on your interaction with us, we may collect:

  • Identifiers
  • Contact information
  • Internet and browsing activity
  • Approximate geolocation data
  • Communications and inquiry information
  • Commercial and transaction information
  • Medical or health related information where applicable

California Privacy Rights

Subject to applicable legal limitations, California residents may have the right to:

  • Request access to personal information
  • Request deletion of personal information
  • Request correction of inaccurate information
  • Request information regarding disclosures
  • Limit the use of sensitive personal information where applicable
  • Not be discriminated against for exercising privacy rights

How to Submit a Request

To exercise privacy rights, contact us using the information listed below. We may need to verify your identity before processing requests.

Authorized agents may submit requests where permitted by law and subject to verification requirements.

12. Third Party Websites & Links

Our website or communications may contain links to third party websites, platforms, or services.

We are not responsible for the privacy practices, content, or policies of third parties. Users should review third party privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised “Last updated” date. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.

14. Contact Information

SKINSATION OC
SKINSATION OC, INC (d/b/a SKINSATION OC)
Managed by JG Management, Inc.

Website: skinsation.com
Phone: (949) 216-0770

Medical Director: Dr. Lusanik Galustanian


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