Consumer Health Data Privacy Policy

Skinsation Orange County, Inc. and JG Management Inc. (collectively, "Skinsation," "we," "our," or "us") are committed to protecting the privacy and security of your health information. This Consumer Health Data Privacy Policy explains how we collect, use, disclose, retain, and protect consumer health data collected through our website, online forms, communications, and services.

This policy supplements our Privacy Policy and California Privacy Policy.

What Is Consumer Health Data?

Consumer health data is personal information that identifies your past, present, or future physical or mental health status or could reasonably be linked to your health.

Depending on your interactions with Skinsation, this may include:

● Medical history

● Health questionnaires

● Skin concerns

● Allergies

● Current medications

● Cosmetic treatment goals

● Consultation forms

● Photos submitted for treatment evaluations

● Before-and-after treatment photographs (with your consent)

● Appointment history

● Information shared during consultations or communications with our office

 

How We Collect Consumer Health Data

We may collect consumer health data when you:

● Schedule an appointment

● Request a consultation

● Complete patient intake or medical history forms

● Submit photos for treatment evaluation

● Contact our office by phone, email, text message, or website

● Receive treatments or medical aesthetic services

● Purchase products or services

 

We may also collect limited technical information through cookies, analytics tools, and similar technologies when you use our website.

How We Use Consumer Health Data

We use consumer health data to:

● Determine treatment eligibility and suitability

● Develop personalized treatment recommendations

● Provide consultations and aesthetic services

● Maintain accurate patient records

● Schedule appointments

● Process payments

● Communicate regarding appointments, treatments, and follow-up care

● Respond to questions and customer service requests

● Improve our services and patient experience

● Maintain the safety and security of our patients, staff, and business

● Comply with legal, licensing, and regulatory obligations

 

We use consumer health data only for legitimate business purposes and as reasonably necessary to provide requested services.

How We May Disclose Consumer Health Data

We may disclose consumer health data only as necessary to operate our business or when permitted or required by law.

Recipients may include:

● Licensed healthcare providers involved in your care

● Our overseeing Medical Director, Dr. Lusanik Galustanian, when necessary for clinical oversight

● Electronic Medical Record (EMR) providers

● Appointment scheduling platforms

● Secure cloud storage providers

● Payment processors

● Customer relationship management (CRM) providers

● Website hosting providers

● Technology vendors that assist with our operations

● Professional advisors, including attorneys and accountants

● Government agencies or law enforcement when required by applicable law

 

We do not sell your consumer health data.

We do not use consumer health data for targeted advertising where prohibited by applicable law.

Your Privacy Rights

Depending on applicable law, you may have the right to:

● Confirm whether we collect consumer health data

● Access consumer health data we maintain about you

● Request correction of inaccurate consumer health data

● Request deletion of consumer health data, subject to legal or regulatory exceptions

● Withdraw consent where processing is based on consent

● Appeal certain privacy decisions where required by law

 

To exercise your rights, please contact us using the information provided below.

Data Retention

We retain consumer health data only for as long as reasonably necessary to:

● Provide requested services

● Maintain patient medical records

● Meet legal, licensing, and regulatory requirements

● Resolve disputes

● Enforce our agreements

 

Retention periods vary depending on applicable laws and the type of information collected.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect consumer health data from unauthorized access, disclosure, alteration, misuse, or destruction.

Although no security system is completely secure, we continually evaluate and improve our safeguards to help protect the information entrusted to us.

Third-Party Services

Our website and business operations may rely on trusted third-party providers for services such as:

● Online appointment scheduling

● Electronic medical records

● Payment processing

● Website hosting

● Email communications

● SMS communications

● Analytics services

● Customer relationship management (CRM) platforms

 

These providers are contractually or legally required to appropriately safeguard personal information.

Changes to This Policy

We may update this Consumer Health Data Privacy Policy periodically to reflect changes in our practices or applicable laws.

Any revisions will be posted on this page with an updated Last Updated date.

Contact Us

If you have questions regarding this Consumer Health Data Privacy Policy or would like to exercise your privacy rights, please contact us.

Skinsation Orange County, Inc. and JG Management Inc.

10 Corporate Park, Suite 110 Irvine, CA 92606

Phone: (949) 216-0770

Email: info@skinsationoc.com